...As usual with these kind of people, she had mistaken kindness for weakness, but the look of shock on her and her husbands face when I spun and faced her as she exited the tram was so comical in retrospect. I told her, "Lady, would you please shut up, I can only bear fools for so long, and now I'm done! I don't know you or your husband, and since I am not Miss Cleo, I didn't realize he had other family members left behind." The funny part is her husband glared at her and shouted for her "not to say a word".
I'm sure her husband is all too aware of what he married, and has been for years. He was grateful to you for shutting her down, since he didn't dare (and I'm sure he suffered for it later).
Once when I took my boys to McDonald's (a decade ago, when they were about 8 & 3), there were some hooligans there with their grandparents. Several of them were way too big for the Playland, and were running wild, climbing the outside of the structure, bulldozing toddlers, slamming into and off of everything, basically acting like thuglets who had never been taught that the real world was not Mortal Kombat and WCW.
One other father and I got onto them, hard, not putting up with that crap. The grandparents just tucked their chins, embarrassed, but didn't say anything. Even the other parents, whose kids were being bullied, were afraid to say anything. One mother quietly mouthed a silent "thank you" to me.
I am unfailingly polite and don't hesitate to allow others to go ahead when there is some doubt. But like you, I don't suffer insults to or abuse of my family.
I'm a correctional officer. I can put up with a lot of verbal abuse, with a grin. But there is a line, and I won't allow it to be crossed.
I don't use profanity routinely, but is a useful tool for shocking idiots when necessary. I once had a knucklehead at work on the verge of inciting a riot, something he had been working on all day while I maintained my usual low-key demeanor. He reached my tripping point, where I responded with a brief and loud explanation of exactly why we would
not be doing things his way. There may have been a f-bomb or two, and the food slot on his cell door may or may not have gotten slammed shut by a well-placed boot.
The entire range, which previously had been laughing and egging him on, was suddenly pin-drop quiet. Some seconds passed (seemed like five minutes of silence), then waaaay down the hall a voice rang out: "Dayummmm, dude! You pissed Craig off, you
really screwed up!"
End of problem.