Well, our attempts to roll over my pass for '23 are coming up as a failure. Apparently, with the COVID rollover, this would be our third year. I hadn't imagined the COVID mess would come around to bite us again, but here we are. They're telling us we can't roll it over, even with a fee, for a third year. I can't find any rules about it on the website, but there's really nothing we can do about it. Now we know: three strikes, you're out - unless that rule changes and they do away with all rollovers in the future. I mean, it's not like I didn't visit - we used BAFs - but we might have played it a little looser had we known.
Quote from: History Buff on December 23, 2022, 10:23:01 AMWell, our attempts to roll over my pass for '23 are coming up as a failure. Apparently, with the COVID rollover, this would be our third year. I hadn't imagined the COVID mess would come around to bite us again, but here we are. They're telling us we can't roll it over, even with a fee, for a third year. I can't find any rules about it on the website, but there's really nothing we can do about it. Now we know: three strikes, you're out - unless that rule changes and they do away with all rollovers in the future. I mean, it's not like I didn't visit - we used BAFs - but we might have played it a little looser had we known.If you used any part of the pass benefits it counts as a used pass. If You used the BAFs associated with your pass it counts as using the pass so it would be ineligible for rollover.
If you really did not use the passes at all, and they really refuse to roll them over, then they need to issue a refund. If not, then I would be done with SDC. I know I did not buy passes for next year, will reevaluate 2024.
Glad it worked out HB!On the subject of season passes, I just ordered mine and saw that they are requiring a photo now for the first time.
Received ours in the mail. Same ol' passes. Is there an upcharge to turn them into digital?
Quote from: History Buff on January 04, 2023, 09:57:44 AMReceived ours in the mail. Same ol' passes. Is there an upcharge to turn them into digital?How strange, I didn't get offered an option to choose on the site. I had to go digital with the QR code thing. Though I decided to renew mine at the last minute as I seriously thought abut skipping out for '23, dunno if that was a factor.
Quote from: sdcfan88 on January 04, 2023, 10:45:52 AMQuote from: History Buff on January 04, 2023, 09:57:44 AMReceived ours in the mail. Same ol' passes. Is there an upcharge to turn them into digital?How strange, I didn't get offered an option to choose on the site. I had to go digital with the QR code thing. Though I decided to renew mine at the last minute as I seriously thought abut skipping out for '23, dunno if that was a factor.We renewed in early December and also had no choice but digital. Also wanted us to upload a picture at the time of purchase with no mention of a picture being taken at first visit. Maybe take a picture first visit if no upload of one.
Ditto but since we ordered ours on the SDC website we weren't even asked to upload a picture.