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2026 Trip Reports

Started by sdcfan88, March 11, 2026, 05:09:54 PM

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legoerosion

Man, I can't wait for those mugs to be eventually phased out somehow. All it does is bring out the nasty in people. (From personal experience working, not saying you were).

Is the $1.50 that detrimental?

biscuitcreek

Quote from: legoerosion on June 13, 2026, 11:45:52 AMMan, I can't wait for those mugs to be eventually phased out somehow. All it does is bring out the nasty in people. (From personal experience working, not saying you were).

Is the $1.50 that detrimental?

No, I can afford the extra 1.50, and no, not nasty to him about it. I told him I understood about him being new on the job -- first day on the job and just his second day being in the state of MO. I was just wondering what type of training is given at SDC. If he had just arrived in MO the day before, when was he trained?



sdcfan88

#18
Quote from: biscuitcreek on June 13, 2026, 09:41:36 AMWe handed him our Wildfire mug, and he told us it would be $4 for a refill. We told him it was less than that because of the date of the mug. He then told us this was his second day in MO, and his first day on the job. We asked him to look it up in the book. He flipped through a few pages and then told us that mugs before 2012 were no longer eligible for lower refill prices. By this time the line behind us was really getting long, so we asked for the mug back and we left. We got it refilled for 2.50 at the lemonade stand near Time Traveler. To be fair our mug no longer has a visible price on it. This experience made us wonder about new employee training.

Currently up here today. Same thing happened with my 2005 PowderKeg mug with a young girl at Cokes and Floats. Wanted $4 for a refill. Politely told the person it's a grandfathered mug and it has an adjusted price based on the date and pricing printed on the cup. (Mine was visible asking $2.50) Said person says they never seen it before and they were apparently told nothing about Grandfathered mugs, they did fix it tho. Checked several other stalls and they were equally clueless about it. So they are omitting it from new hire training it appears.