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General Silver Dollar City Talk / Re: Disappointed in SDC website orders
« on: June 07, 2023, 12:43:26 PM »
Great news! I took your guys advice to log in to my account (I didn't even remember that there was an account associated with ordering) and there it was.
I forwarded it in an email to guest services and they said they think there must have been a mistake at check-out on my end, but there's proof I tried to order it so they are going to create an Adventure pass for my daughter.
While it was a hassle, I'm very pleased with the outcome and appreciate their help.
Looks like my family will be getting season passes this year, which we didn't last year. Not sure after FITH leaves but for now I'm wanting to give them my business.
Thanks for the reminders about the login.
I forwarded it in an email to guest services and they said they think there must have been a mistake at check-out on my end, but there's proof I tried to order it so they are going to create an Adventure pass for my daughter.
While it was a hassle, I'm very pleased with the outcome and appreciate their help.
Looks like my family will be getting season passes this year, which we didn't last year. Not sure after FITH leaves but for now I'm wanting to give them my business.
Thanks for the reminders about the login.