Went to the park on Dec. 22nd. weather was perfect - and crowd was insane to match the beautiful weather. The park was packed even before rope drop. We did some shopping on the square and found some cool items, we knew what to expect so we had a great day. I can't say that for everyone though - some people needed some additional Christmas spirit to get them through the day. All citizens I encountered though were very pleasant but looked extremely worn. Kudos to them for keeping moving as well as they did.
I'm not a theme park manager and could only imagine the stress they have to be under when the park is as crowded as it is. I'm not going to criticize anything because we adjusted and skipped a few things but wondered if there could be a few changes that might make it better?
1. Update the SCD mobile app so that the latest changes are reflected in the app. We were looking for some food items that were no longer available during the Christmas season because the menus change...but the apps still had them listed.
2. Have the cool Christmas food available when the food stands open. Several stands opened but the festive food wouldn't be ready until an hour later.
3. The lines were crazy (we didn't come to ride so that didn't matter to us) - but no way would I wait 210 minutes for anything in the park. Could they do as some places do where you get a time to come back and enter the line? - same for the train. That train line was so long - we didn't even try.
4. Ice - not sure how SDC runs out of ice, but it happened? Not sure what they could have done here but summer seems to go just fine.
5. Employees looks beat. The poor lady in the walking taco stand was trying to throw those out as fast as possible - but she deserved some help. Same with the potato bowl guy. I figure it's just like everywhere else with lack of available staff but hopefully these employees are getting something for their efforts.
Anyway, we had a great time like always - we got there early, grandkids rode some rides early then we did the other stuff (face paint, candles, permanent jewelry, etc.), watched the parade, looked at lights...Left the park around 7:45.
Jay
I'm not a theme park manager and could only imagine the stress they have to be under when the park is as crowded as it is. I'm not going to criticize anything because we adjusted and skipped a few things but wondered if there could be a few changes that might make it better?
1. Update the SCD mobile app so that the latest changes are reflected in the app. We were looking for some food items that were no longer available during the Christmas season because the menus change...but the apps still had them listed.
2. Have the cool Christmas food available when the food stands open. Several stands opened but the festive food wouldn't be ready until an hour later.
3. The lines were crazy (we didn't come to ride so that didn't matter to us) - but no way would I wait 210 minutes for anything in the park. Could they do as some places do where you get a time to come back and enter the line? - same for the train. That train line was so long - we didn't even try.
4. Ice - not sure how SDC runs out of ice, but it happened? Not sure what they could have done here but summer seems to go just fine.
5. Employees looks beat. The poor lady in the walking taco stand was trying to throw those out as fast as possible - but she deserved some help. Same with the potato bowl guy. I figure it's just like everywhere else with lack of available staff but hopefully these employees are getting something for their efforts.
Anyway, we had a great time like always - we got there early, grandkids rode some rides early then we did the other stuff (face paint, candles, permanent jewelry, etc.), watched the parade, looked at lights...Left the park around 7:45.
Jay
