SDCFans - The Unofficial Fan Site For Silver Dollar City

Silver Dollar City & Celebration City Discussion => General Silver Dollar City Talk => Topic started by: mdbelt on March 02, 2015, 08:28:55 PM

Title: Delayed Season Pass?
Post by: mdbelt on March 02, 2015, 08:28:55 PM
Hello, I'm a first time season pass holder.  Is it normal for season passes to be over a month in arriving?   ???  I ordered them online towards the end of January & still haven't received them.
Title: Re: Delayed Season Pass?
Post by: sanddunerider on March 02, 2015, 08:54:56 PM
If in doubt.? Call them with info.
Title: Re: Delayed Season Pass?
Post by: biscuitcreek on March 02, 2015, 10:18:10 PM
Definitely give them a call.
Title: Re: Delayed Season Pass?
Post by: runner1960 on March 03, 2015, 02:09:26 PM
I would check and see if my CC had been charged and contact them also. They have been having several problems this year from what I have heard and it would not surprise me if your order never went through. If your card has been charged you might want to dispute the charge also since you never received the goods.
Title: Re: Delayed Season Pass?
Post by: mdbelt on March 06, 2015, 11:38:58 AM
Thank you all for your advice.  I called & they indicated they had been mailed at the beginning of February.  They had my info & payments are going through fine.  I guess it's just lost in the mail.  The nice lady said they'll put a note on my account that I had never received them in the mail & they'll reprint them at the door on my first visit.

Thanks again.
Title: Re: Delayed Season Pass?
Post by: mdbelt on March 07, 2015, 02:05:42 PM
It's a beautiful 60+ degrees today & the snow is melting.  I look over in my neighbor's ditch & notice, low & behold an envelope from Silver Dollar City submerged in 6 inches of water.  Mystery solved, the snow plow had clipped my mailbox & sent the passes into the neighbor's ditch covered them in snow for a long winter's nap!   ::)
Title: Re: Delayed Season Pass?
Post by: sanddunerider on March 07, 2015, 06:38:12 PM
Well....  "Now you know the rest of the story".   

At least you have already called and made arrangements for new tickets.....