Ok. Here's the deal. You call the ticket hotline and they look up your info. They put you on a list and you recieve a return phone call within 2 weeks. It costs the difference between the previous years pass and this years pass plus 6.00 for the replacemrt fee (this is per pass). Plus, they give you whatever baf pass promotions they have going. Even though we don't get free passes, I am still great with only having to pay 12.00 for visits with the bad.