We'll they've had practice........this same ride malfunctioned in the same location on the lift last year. The rescue was documented well but I had a hard time watching (I'm not a heights person, however riding rollercoasters has never bothered me).
The way it went down before, was the firemen were on the sides and tops of the cars, they would harness the rider then release the lap bar, the rider was then escorted up and over their seats, then up and over each car until they could get to the catwalk. I'm not sure I could do it....heck, I'm not sure I could even walk down the stairs...
Jay